Words & Actions

Words & Actions

A podcast about how language matters in business, politics and beyond.

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Tag: Goffman

June 11, 2021June 10, 2021 wordsandactionspodcast

Episode 19: Negotiations

July 15, 2020July 17, 2020 wordsandactionspodcast

Episode 11: Applying for a job (2): Language and impression management

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apology call centre corpus linguistics COVID-19 crisis communication culture customer service emoji evaluative language framing genre greenwashing image repair language awareness linguistic politeness metaphor multimodality relational communication transactional communication trust

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