Words & Actions

A podcast about how language matters in business, politics and beyond.

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Overview of episodes

February 14, 2020February 13, 2020 wordsandactionspodcast

Episode 6: Crisis communication

January 17, 2020January 16, 2020 wordsandactionspodcast

Episode 5: Customers talking back

December 11, 2019October 7, 2020 wordsandactionspodcast

Episode 4: Talking to customers

November 13, 2019January 16, 2020 wordsandactionspodcast

Episode 3: Language(s) in advertising and branding

September 24, 2019December 11, 2020 wordsandactionspodcast

Episode 2: Why language matters II: constructing social realities

September 12, 2019December 11, 2019 wordsandactionspodcast

Episode 1: Why language matters I: setting the scene

September 12, 2019December 10, 2019 wordsandactionspodcast

Welcome to the podcast

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What we chat about

apology call centre corpus linguistics COVID-19 crisis communication culture customer service emoji evaluative language framing genre greenwashing image repair leadership linguistic politeness metaphor multimodality relational communication transactional communication trust

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wordsandactionspodcast@gmail.com

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